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Data Capture & Gamification

Ecodan Beat the Trainer Game

How Mitsubishi Electric captured 600+ qualified leads through gamified learning at Installer Show 2024

1,200+
Games Played
600+
New Leads
3-5 min
Avg. Dwell Time

Summary

At Installer Show 2024, Mitsubishi Electric delivered a hands-on, gamified experience to connect with heating professionals in a fun, memorable way. The Beat the Trainer challenge invited installers to test their product knowledge and technical intuition through an interactive touchscreen game focused on Ecodan heat pumps.

  • Event: Installer Show 2024
  • Client: Mitsubishi Electric
  • Solution: Interactive Touchscreen Game
Beat the Trainer Game in action

The Challenge

Mitsubishi Electric needed to engage professional installers at a crowded trade show environment where attention spans are limited and competition for visitor engagement is fierce.

Standing out among hundreds of exhibitors competing for installer attention

Making technical product education engaging and memorable

Capturing quality leads from time-pressed professionals

Creating meaningful engagement that extends beyond the show floor

Key Objectives

Educate

Familiarise installers with Ecodan systems using engaging, hands-on format

Engage

Create competitive, fun experience encouraging participation

Capture

Collect qualified leads from professional installers

Promote

Showcase Mitsubishi Electric as forward-thinking, installer-focused brand

The Solution

The solution came in the form of a tactile, touchscreen-based game where users were challenged to reassemble a stripped-down heat pump. Installers had to drag and drop key Ecodan components into their correct positions on a virtual unit as quickly and accurately as possible.

Drag & Drop

Drag & Drop

Intuitive mechanics for component placement

Real-time Scoring

Real-time Scoring

Instant feedback based on accuracy and time

Leaderboards

Leaderboards

Daily prizes including Meta Quest 3

Design & UX Features

  • CheckLarge touch targets for easy interaction
  • CheckRealistic Ecodan unit layout
  • CheckBold visuals and intuitive navigation
  • CheckBranded Mitsubishi Electric styling
  • CheckFreestanding touchscreen kiosks
  • CheckSeamless stand integration

    The Results

    Games Played
    1,200+
    Games Played
    Exceeded initial projections by 40%
    New Leads
    600+
    New Leads
    50% conversion rate from gameplay
    Minutes Dwell Time
    3-5
    Minutes Dwell Time
    3x longer than average booth visit

    Business Impact

    The Beat the Trainer game succeeded in making technical learning fun and competitive. It turned Mitsubishi Electric's booth into an interactive destination, encouraging hands-on engagement and driving meaningful conversations with professional installers.

    Immediate Results:

    • • Increased booth traffic by 200%
    • • Generated buzz on social media
    • • Strengthened brand affinity with installers
    • • Created memorable brand experience

    Long-term Benefits:

    • • Enhanced product knowledge retention
    • • Valuable lead database for follow-up
    • • Positioned brand as innovation leader
    • • Strengthened installer relationships

    See It In Action

    Watch George Clark, TV presenter and building expert, try out the Beat the Trainer game at Installer Show 2024.

    PlayWatch Video on LinkedIn

    The team at SmartExpo are exceptional, they are super friendly to deal with, give us an advantage with innovation, and have a relentless drive for excellence!

    Joanna Crown

    Product Marketing Manager for Mitsubishi Electric

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